The Mercedes-Benz Customer Assistance Center stands as a globally-oriented, multicultural organization. Situated in Maastricht, our offices embody a global mindset, taking a leadership role in coordinating the activities of Mercedes-Benz Customer Assistance Centers worldwide. Our primary objective is to deliver exceptional support to customers and dealers around the clock, 365 days a year. Through our dedicated roadside assistance, we ensure uninterrupted mobility for our customers. Moreover, we address inquiries related to passenger cars, trucks, and vans during our regular operating hours. Serving as a crucial link to the Mercedes-Benz brand, we uphold the brand's core promise: The best or nothing.
Established in 1998 in the heart of the Euregion in Maastricht, the Mercedes-Benz Customer Assistance Center has grown into a significant employer in the southern region of the Netherlands. With over 1,000 employees, we extend our care to customers and retailers globally. We take pride in fostering a diverse team, with more than 33 nationalities and proficiency in 15 languages, all sharing a common passion for delivering top-notch customer service.
Mercedes-Benz Customer Assistance Center Maastricht in beeld
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