Vacature Distributor Channel Officer

Distributor Channel Officer in Maastricht

Are you ready to drive growth and build strong relationships in the molecular diagnostics industry? 

PathoFinder and PathoNostics are seeking a motivated Distributor Channel Officer to join our team and help expand our reach!

 As a Distributor Channel Officer, you will support the Sales Manager in maintaining and developing a strong, efficient distributor network across international markets. You will be responsible for executing day-to-day operational tasks, onboarding and evaluation of distributors, managing communications, and ensuring timely support and service delivery. This role offers a hands-on opportunity to gain experience in commercial operations within the molecular diagnostics field while contributing to company growth and customer satisfaction. 

You will work according to an ISO 13485-certified quality management system. In addition, you will contribute to building a culture of business excellence and transparent communications.  

Company profile

PathoFinder, founded in 2004, is a molecular diagnostics scale-up company based in Maastricht. The company develops and commercializes innovative molecular diagnostic tests for comprehensive detection of a wide variety of infectious disease pathogens, including SARS-CoV-2. PathoFinder's proprietary 2SmartFinder® technology enables the detection and differentiation of up to 24 viral, bacterial, fungal and parasitic pathogens in a single assay.  

PathoNostics, founded in 2011, is PathoFinder’s sister company and is focusing on the development and manufacturing of real-time PCR assays for fungal diagnostics. Our aim is to rapidly detect the disease-causing fungus and simultaneously identify antifungal resistance, allowing clinicians to initiate a dedicated and timely therapy and save on costs and lives. 

Both PathoFinder and PathoNostics are ISO13485 certified, and all products comply with CE-IVD guidelines.  

Why join us?

• Innovative Environment: Be part of a team that is at the forefront of molecular diagnostics.
• Career Growth: Opportunities for professional development and career advancement.
• Impactful Work: Make a difference in the molecular diagnostics industry and contribute to our mission.

Key Responsibilities:

• Manage distributor accounts from the office, ensuring effective communication and support.
• Develop and maintain long-term relationships with distributors (and customers).
• Coordinate with distributors to ensure timely and successful delivery of products.
• Maintain and organize distributor documentation and communication records.
• Monitor distributor performance and provide regular feedback and support.
• Analyse sales data to identify trends and opportunities for growth.
• Prepare quotations, price lists etc .
• Negotiate contracts and agreements with distributors to maximize business.
• Resolve issues and improve processes.
• Keep the CRM system updated with accurate and current information.
• Communicate product value and understand distributor needs.
• Participate in organizing professional organizations, conferences and exhibitions.
• Work closely with the finance team to manage distributor billing and payments.
• Ensure compliance with regulatory requirements and company policies.
• Compile monthly distributor sales performance reports and forecasts.
• This role reports to the Sales Manager.

Skills and Requirements:

• BSc or MSc in Life Sciences, Molecular Biology, Biomedical Sciences, International Business, or related discipline.
• 2-5 years of relevant experience in customer service, commercial operations, or distributor support.
• Experience in the diagnostics or life sciences industry is a plus.
• Knowledge of CRM systems (Salesforce or similar) is an advantage.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Fluency in English and Dutch (plus).

What we offer:

• An exciting position at a growing and healthy globally operating company.
• A competitive salary including 25 vacation days based on fulltime deployment.
• A pension plan – premium paid by the company. 

If you recognize yourself from the above, we would love to hear from you!  

Please send your personal motivation letter and CV to: [email protected].