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Business Services Transformation Analyst


Staying relevant in today’s digital revolution requires you to reimagine how you engage with both employees and customers. In order to deliver the integrated, mobile and interactive experience these users demand, you need to automate internal and external workflows. Are you up to a new challenge? We are ready if you are.

Your impact

At the Accenture Innovation Center for Smart Services in Heerlen, we bring the latest technologies to our global clients to become leading in their industry. In our office, we have the right mix of subject experts and innovative graduates to provide creative, smart and industry-changing solutions. From Blockchain to Robotics Process Automation and Artificial Intelligence to Cloud Services.

Recently a new platform has been added to the portfolio we deliver from Heerlen to our local and international clients: ServiceNow. Accenture’s ServiceNow practice helps clients to determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Starting December 1st 2019, Accenture provides you with the opportunity to learn about this platform and become a Business Services Transformation Analyst. During a four week training period we provide you with the right technical skillset to start off your journey in a new team. Following and during the training period, you will work in teams on projects that help improve the quality of our clients and internal (Accenture) service delivery, increase efficiency and visibility, enhance reporting capabilities and much more.

Your background

The team member we are looking for should have at least a technical oriented bachelor’s degree. Technical master’s degree graduates are also requested to apply to this position. Final requirements:

  • Fluent in Dutch and English;
  • Max 2 years of experience;
  • Programming knowhow (any language) is preferred but not a must;
  • Eager to learn and develop skills, analytical, service minded and you should definitely be a team-player.

Are you interested?

Are your ready to join Accenture as Business Services Transformation Analyst? Click on the application button below

Questions? Connect with or

Innovation is about bringing different people, ideas and perspectives together. As an equal opportunities employer, Accenture welcomes all applications and does not discriminate.

About us

Accenture solves the toughest technological challenges through standout strategy, consulting, digital, technology and operations. Working with over three-quarters of the Fortune Global 500, we drive innovation and shape world around us. With expertise in more than 40 industries and all business functions, we deliver ground-breaking outcomes for a new digital world.

We do not only want to impact our clients but also the people around us and the region we work and live in, for example via the local initiatives of our Corporate Citizenship Program. With the right personal coaching and the local and international projects, we offer you to be at your best and shape your career.